All Collections
Most Frequently Asked Questions
How do I manage/cancel my subscription?
How do I manage/cancel my subscription?
Nat avatar
Written by Nat
Updated over a week ago

You can manage the automatic renewal of your subscription or trial anytime.

Please take note of the following:

  • Subscriptions automatically renew unless the automatic renewal is canceled at least 48 hours before the trial ends, or before the renewal date.

  • If you cancel your subscription before the renewal date, you will still have access to the Premium app version until the end of the current billing cycle.

  • Canceling a subscription does not automatically initiate a refund. Click **here** to get more information about our refund policy and process.

1. If you're on Apple - iOS:

Here is how to cancel the automatic renewal of subscriptions purchased in the AppStore from an iOS device.
​

How to cancel a subscription from Apple
​

You may also try the following on your iOS device:

​

  1. Open the iOS Settings app

  2. Tap on your name

  3. Tap on Subscriptions

  4. Tap on the BetterSleep subscription

  5. Tap on Cancel Subscription.

    • You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
      ​

If you can't find the subscription that you want to cancel

______________________________

2. If you purchased the subscription on Android - Google Play Store:

Here is how to cancel the automatic renewal of a subscription purchased in the Google Play Store, from an Android device. Please follow this link to manage your subscription:

https://play.google.com/store/account/subscriptions

You can also try the following on your device:

  • Open the Google Play Store app

  • Check if you’re signed in to the correct Google Account

  • Tap Menu/Subscriptions

  • Select the subscription you want to cancel

  • Tap Cancel subscription

  • Follow the instructions

______________________________

3. If you purchased the subscription on BetterSleep.com:

Here is how to cancel the automatic renewal of subscriptions purchased on our website. Please try the following on our website:

  • Visit our website -- https://www.bettersleep.com

  • Login to your BetterSleep account

  • Click on Profile

  • Click on Settings

  • Click on Account

  • Click on Manage Subscription

  • Click on Cancel Subscription

If you still have questions, please send us a message. We're here to help!😊

Did this answer your question?