Apple uses the Apple ID and iCloud account to manage in-app purchases. All transactions are bound to your Apple ID, so you can restore them easily. iCloud is also used to manage subscription cycles and expirations.

We recommend using the same email account for both your Apple ID account and your iCloud account to restore purchases easily on any iOS device.

If not done yet, please ensure that you have the most recent version of our app in the AppStore.

How to manually update app on iOS devices

Our app should remember your past purchases when you sign in to your BetterSleep account. To do so, tap on Profile (bottom right corner), then on Login.

If it doesn’t help, please tap on the following link, from your iOS mobile device, as another way to restore your past purchases:

bettersleep://subscriptionsupport

Then, close & restart the app.

If your premium content is still locked, please reach out to our support team and provide us with your BetterSleep account email as well as a screenshot of your purchase history.

How to see your purchase history

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If you still need help, please send us a message via our in-app Help & Support. We're here to help! 🌿