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FAQ: General & Troubleshooting
FAQ: General & Troubleshooting
Answers to our most frequently asked questions
15 articles in this collection
Written by
Geoffroy
Am I eligible for the free trial?
Written by
Geoffroy
Updated over a week ago
How do I restart my device?
Written by
Geoffroy
Updated over a week ago
How do I transfer my app purchases to other devices?
Written by
Geoffroy
Updated over a week ago
How do I turn notifications on or off?
Written by
Geoffroy
Updated over a week ago
Why am I seeing two versions of the same app?
Helping you understand the difference!
Written by
Geoffroy
Updated over a week ago
Can I transfer my subscription from iOS to Android, or vice versa?
Written by
Geoffroy
Updated over a week ago
Are the meditations & bedtime stories available in multiple languages?
Written by
Geoffroy
Updated over a week ago
Privacy Policy and EULA
Written by
Geoffroy
Updated over a week ago
How do I set the timer to close the app after a period of time?
Written by
Geoffroy
Updated over a week ago
Troubleshooting - Help!
How do I restore purchases on iOS (Apple) devices?
Written by
Geoffroy
Updated over a week ago
How do I restore app purchases on Android?
For purchases made through the Google Play Store & Amazon Appstore
Written by
Geoffroy
Updated over a week ago
How do I fix audio crackling or skipping while playing sounds on Android?
Written by
Geoffroy
Updated over a week ago
Why does my app use up so much device battery?
Written by
Geoffroy
Updated over a week ago
Why can't I play some meditations in the 5-day programs?
Written by
Geoffroy
Updated over a week ago
How do I free up space on my phone when using the app?
Save space for optimized device & app performance
Written by
Geoffroy
Updated over a week ago