FAQ: General & Troubleshooting

Answers to our most frequently asked questions

15 articles in this collection
Written by Geoffroy

Am I eligible for the free trial?

Written by Geoffroy
Updated over a week ago

How do I restart my device?

Written by Geoffroy
Updated over a week ago

How do I transfer my app purchases to other devices?

Written by Geoffroy
Updated over a week ago

How do I turn notifications on or off?

Written by Geoffroy
Updated over a week ago

Why am I seeing two versions of the same app?

Helping you understand the difference!

Written by Geoffroy
Updated over a week ago

Can I transfer my subscription from iOS to Android, or vice versa?

Written by Geoffroy
Updated over a week ago

Are the meditations & bedtime stories available in multiple languages?

Written by Geoffroy
Updated over a week ago

Privacy Policy and EULA

Written by Geoffroy
Updated over a week ago

How do I set the timer to close the app after a period of time?

Written by Geoffroy
Updated over a week ago

Troubleshooting - Help!

How do I restore purchases on iOS (Apple) devices?

Written by Geoffroy
Updated over a week ago

How do I restore app purchases on Android?

For purchases made through the Google Play Store & Amazon Appstore

Written by Geoffroy
Updated over a week ago

How do I fix audio crackling or skipping while playing sounds on Android?

Written by Geoffroy
Updated over a week ago

Why does my app use up so much device battery?

Written by Geoffroy
Updated over a week ago

Why can't I play some meditations in the 5-day programs?

Written by Geoffroy
Updated over a week ago

How do I free up space on my phone when using the app?

Save space for optimized device & app performance

Written by Geoffroy
Updated over a week ago